The perception chasm existed because the members were indeed friendly . . . to one another. The guests felt like they crashed a private party. Bestselling author Thom Rainer (I Am a Church Member, Autopsy of a Deceased Church) has a game plan for churches to become more hospitable. In a format that is suitable for church members to read individually or study together, Rainer guides readers toward a practical framework for making a difference for those who visit their church. Churches may use Becoming a Welcoming Church to assess and audit where they are on a spectrum between welcoming and wanting. Additionally, churches can use the companion book We Want You Here to send guests home with a compelling vision for what pastors want every guest to know when they visit.
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